Benchmarking/Quality Standards

Europe
The Administration of Justice in Europe: Towards the development of quality standards, Research directed by Marco Fabri, Philip Langbroek and Hélène Pauliat. Research Papers of the Institute di Ricerca sui Sistemi Giudiziari, Bologna. 2003.

United States
See National Center for State Courts' resources at http://www.ncsconline.org/WCDS/index.htm under 'Court Administration and Performance - Court Performance Standards and Measures'

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